SMS Messaging Terms & Conditions

Effective Date: August 24, 2026

1. About WESTSIDE RISING Messaging

WESTSIDE RISING uses text messaging (SMS/MMS) to communicate with individuals who choose to receive messages from us.

Depending on the program or campaign you sign up for, messages may include:

• Community and organizational updates
• Program and event information
• Leadership development opportunities
• Community engagement and organizing opportunities
• Volunteer and participation opportunities
• Important announcements
• Surveys, feedback requests, and other community engagement communications
• Information about WESTSIDE RISING programs, initiatives, and services
• Advocacy or civic engagement information, where applicable

Message frequency will vary depending on the program, campaign, or your interaction with WESTSIDE RISING.

By providing your mobile telephone number and affirmatively opting in to receive text messages, you consent to receive SMS/MMS messages from WESTSIDE RISING at the number you provided.

2. Your Consent

When you opt in to receive messages from WESTSIDE RISING, you confirm that:

• You are the authorized user of the mobile telephone number you provide, or you have permission from the authorized user to enroll that number.
• You understand that you are providing consent to receive text messages from WESTSIDE RISING.
• You understand that message frequency may vary.
• You understand that message and data rates may apply depending on your mobile service plan.
• You understand that your consent applies to the messaging program for which you have enrolled.

WESTSIDE RISING will not treat your participation in one messaging program as automatic consent to receive unrelated messaging campaigns.

3. Confirmation Message

After you successfully opt in, WESTSIDE RISING may send you a confirmation message confirming your enrollment. The confirmation message may include information about how to obtain help and how to unsubscribe.

4. Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data rates may apply to messages you receive from WESTSIDE RISING.

WESTSIDE RISING does not control mobile carrier charges, coverage, delivery times, or network availability. If you have questions about your mobile plan or potential charges, please contact your wireless service provider.

5. How to Stop Receiving Messages

You can stop receiving WESTSIDE RISING text messages at any time. To unsubscribe, reply:

After receiving a valid opt-out request, WESTSIDE RISING will process your request and send a confirmation message when appropriate. You will not receive additional messages from that messaging program after your opt-out request has been processed, except for a final confirmation message or messages that are otherwise permitted or required.

You may re-enroll in a WESTSIDE RISING messaging program at a later time by completing the applicable opt-in process.

WESTSIDE RISING respects your decision to stop receiving messages and will maintain appropriate records of opt-out requests.

6. Getting Help

If you have questions about WESTSIDE RISING's SMS messaging program, reply:

We are committed to helping community members understand what they have signed up to receive and how they can manage their messaging preferences.

7. Changing Your Mobile Number

If you change your mobile telephone number, discontinue use of the number enrolled in WESTSIDE RISING's messaging program, or transfer that number to another person, please unsubscribe from the messaging program before the number is reassigned.

You may unsubscribe by replying STOP or by contacting WESTSIDE RISING at wr.info@westsiderising.org.

This helps protect the privacy and communication preferences of the person who may receive the number in the future.

8. Privacy

WESTSIDE RISING respects the privacy of individuals who participate in our programs and communications.

Information collected through our SMS messaging program may include your mobile telephone number, opt-in/opt-out status, and information necessary to administer and operate the messaging program.

WESTSIDE RISING uses this information to provide the communications you requested, administer our programs and initiatives, respond to requests, and operate and improve our messaging services.

We will handle personal information in accordance with our Privacy Policy. Questions regarding privacy may be directed to wr.info@westsiderising.org.

9. Information Sharing

WESTSIDE RISING does not sell your mobile telephone number or SMS opt-in information to third parties.

Your information may be shared with service providers that assist WESTSIDE RISING in operating its messaging program, such as technology, communications, or messaging service providers, as necessary to provide and administer the service. Such providers are expected to use information only for authorized purposes related to providing services to WESTSIDE RISING.

10. Carriers

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery is subject to effective transmission from your wireless carrier and other factors outside WESTSIDE RISING's control.

11. No Guarantee of Delivery

WESTSIDE RISING makes reasonable efforts to send messages to individuals who have opted in to receive them. However, we cannot guarantee that every message will be delivered successfully or immediately.

Messages may be delayed, interrupted, filtered, blocked, or otherwise affected by circumstances outside WESTSIDE RISING's control, including mobile carrier networks, technical issues, device settings, geographic coverage, or other service interruptions.

12. Messaging Program Changes

WESTSIDE RISING may modify, suspend, or discontinue its SMS messaging program or any individual messaging campaign at any time. We may also update these Messaging Terms & Conditions from time to time.

When changes are made, the updated version will be posted or otherwise made available to participants. Your continued participation in a WESTSIDE RISING messaging program following an update may constitute acceptance of the revised terms, to the extent permitted by applicable law.

If you do not agree with revised terms, you may discontinue participation by replying STOP or contacting WESTSIDE RISING.

13. Community-Centered Communication

WESTSIDE RISING is committed to using text messaging responsibly and respectfully. Our goal is to ensure that SMS communication is a useful tool for keeping residents, community leaders, Fellows, partners, volunteers, and supporters informed and connected.

We will make reasonable efforts to:

• Obtain appropriate consent before sending messages.
• Clearly identify WESTSIDE RISING as the sender.
• Provide meaningful information related to the messaging program.
• Respect requests to stop receiving messages.
• Provide accessible ways to obtain assistance.
• Protect personal information.
• Maintain appropriate records of consent and opt-out requests.
• Avoid sending unwanted or excessive messages.

These practices are consistent with wireless-industry guidance emphasizing consumer choice, consent, and the ability to opt out of unwanted messages.

14. Contact WESTSIDE RISING

Questions about these SMS Messaging Terms & Conditions may be directed to:

Building resident leadership. Strengthening community voice. Advancing collective power.